1. Claim letter prepared by the insured to ACE.

2. We have just received your claim letter.

3. A claim letter should be written in the indirect order when the sender asks for a refund.

4. A claim letter should be written in the indirect order when the sender for a refund.

5. Seller shall be deemed as accept Buyer's claim if Seller failed to respond to Buyer with one month upon receipt of Buyer's written claim letter.

6. Party A has the obligation to provide Party B the claim documents from the Chinese buyer, which includes claim letter, certificate issued by Chinese inspection institute and other relevant documents.